Frequently Asked Questions (FAQ)

1. What is a Bathtub Drain Stopper, and how does it work?

A Bathtub Drain Stopper is a device designed to seal the drain in your bathtub, preventing water from draining out while you are bathing. It works by creating a tight seal in the drain, allowing you to fill the tub with water. You can easily remove or adjust it to drain the water when needed.

2. How do Drain Hair Catchers prevent clogging?

Drain Hair Catchers are specially designed to trap hair, soap, and other debris, preventing them from going down the drain and causing clogs. The mesh design allows water to flow freely while catching unwanted particles, ensuring your drain remains clear.

3. What is the difference between a Shower Hair Catcher and a Drain Hair Catcher?

Both serve the same purpose, but the Shower Hair Catcher is typically designed for use in shower drains, whereas the Drain Hair Catcher can be used in various bathtubs or sinks. They both prevent hair and debris from clogging the plumbing by sitting over the drain.

4. Are your Floor Drains easy to install?

Yes, our Floor Drains are designed for easy installation. They come with all the necessary components for a straightforward setup. Whether you're replacing an old drain or installing a new one, our floor drains ensure efficient water flow and are equipped with a corrosion-resistant finish for long-lasting performance.

5. What materials are the Mortar and Pestle Sets made from?

Our Mortar and Pestle Sets are crafted from high-quality materials such as granite, ceramic, and stainless steel. These materials ensure durability and effective grinding, making them perfect for spices, herbs, and even small amounts of grains.

6. How does the Instant Dry Sink Organizer work?

The Instant Dry Sink Organizer is eco-friendly and sustainable, made with a mixture of diatomaceous earth and recycled paper, dries quickly, and is super absorbent, drying about 30-120s later. If you are tired of dealing with sticky, grimy, and wet water spots around the sink, this caddy is a good choice. It's ideal for drying dishes, sponges, and other kitchen essentials.

7. How do I refill my Automatic Soap Dispenser?

The Automatic Soap Dispenser is easy to refill. Simply remove the top lid, pour your preferred liquid soap or foam soap into the reservoir, and close it back. The dispenser will automatically dispense soap when you place your hand under the sensor. Make sure to use only liquid or foam soap to ensure smooth dispensing.

8. Can I use the Automatic Soap Dispenser for both liquid and foam soap?

Yes, the Automatic Soap Dispenser is compatible with both liquid and foam soap. However, for best results, we recommend using a foam soap solution to achieve optimal foam quality and prevent clogging.

9. Are the Bathtub Drain Stoppers adjustable?

Yes, our Bathtub Drain Stoppers come with adjustable rubber rings to ensure a perfect fit for drains between 1.5" to 1.72" in diameter. They are designed to be compatible with most tub drain styles, including lift-and-turn, tip-toe, and trip lever drains.

10. What sizes do the Drain Hair Catchers come in?

Our Drain Hair Catchers are available in a range of sizes to fit different types of drains. They are typically designed for standard 4-inch diameter drains, but we recommend measuring your drain before purchasing to ensure the perfect fit.

11. Are the Mortar and Pestle Sets dishwasher safe?

Depending on the material, some of our Mortar and Pestle Sets are dishwasher safe, while others (like stone or granite) should be cleaned by hand using warm water and mild soap. Always refer to the care instructions provided with your specific set for the best results.

12. Do you offer a warranty for your products?

Yes, we offer a 1-year warranty for all our products. If you encounter any defects in material or workmanship, please contact us, and we will assist with a replacement or refund within the warranty period.

13. Can I use the Shower Hair Catcher in my bathtub?

While the Shower Hair Catcher is designed for showers, it can be used in bathtubs as long as the drain is of a compatible size. Check the product specifications to ensure it will fit your drain type.

14. Are the Floor Drains resistant to rust?

Yes, our Floor Drains are made with high-quality stainless steel or other corrosion-resistant materials, ensuring they are durable and will not rust, even in wet environments like bathrooms or kitchens.

15. How do I maintain my Instant Dry Sink Organizer?

To keep your Instant Dry Sink Organizer in top condition, periodically wash it with warm water and mild soap. Avoid harsh cleaning chemicals that may damage the surface. The drainage tray can also be cleaned separately for best hygiene.

16. Can the Automatic Soap Dispenser be used outdoors?

The Automatic Soap Dispenser is designed for indoor use. For outdoor use, we recommend keeping it in a sheltered location, as exposure to the elements may affect its performance.

17. What if my Automatic Soap Dispenser isn't dispensing soap?

If your Automatic Soap Dispenser isn't dispensing soap, try the following:

• Ensure the battery is charged.

• Check if the soap container is full and not clogged.

• Clean the sensor area to ensure it’s not obstructed. If the problem persists, contact our customer service team for assistance.